1. Overview

These Terms and Conditions (“Terms”) govern your use of the services provided by Double J Global PTE. LTD. (“we”, “us”, or “our”), including access to and use of the website, payment systems, digital services, and any related products (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

2. Merchant of Record

Double J Global PTE. LTD. acts as the Merchant of Record (MoR) for all transactions conducted through this platform. This means we are responsible for processing payments, issuing receipts, handling chargebacks, refunds, customer support, and complying with all relevant financial and regulatory obligations.

3. Services

We facilitate the sale of digital products, services, and content on behalf of partnered service providers. As the MoR, we are your direct contractual counterpart for the purchase, and any inquiries or issues related to your transaction must be directed to us.

4. Payments

All payments are processed through secure third-party payment providers, such as Stripe. You authorize us to charge your selected payment method for the total amount of your order, including applicable fees and taxes. Prices and currencies may vary depending on your location.

5. Refunds and Cancellations

Refund requests will be handled in accordance with our Refund Policy. We reserve the right to approve or deny refunds at our sole discretion, subject to the nature of the service and applicable consumer protection laws. Refunds, if approved, will be returned to the original payment method.

6. User Conduct

You agree not to:

• Violate any laws or regulations;
• Use our services for fraudulent or illegal purposes;
• Infringe on intellectual property rights;
• Disrupt or interfere with the security of the platform.

We reserve the right to suspend or terminate your access if you violate these conditions.

7. Intellectual Property

All trademarks, logos, content, and software are owned by us or our licensors. Unauthorized use is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Services, including but not limited to lost profits or data.

9. Governing Law

These Terms shall be governed by the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

10. Contact Us

For customer support or inquiries, please contact us at:

📧 Email: legal@doublejglobal.com
📍 Registered Address: 2 VENTURE DRIVE, #19-21, VISION EXCHANGE, SINGAPORE 608526
📞 Customer Service: +65 6390 4781